22. Because the corporate movie rental giant that shut down small mom and pop movie stores became cocky and sloppy
21. Blockbuster online is not as user friendly as Netflix
20. Netflix is the Godfather of online rentals and makes offers customers can’t refuse
19. 10 out of 20 movies from Blockbuster online were scratched and or dented
18. 3 out of 20 movies from Netflix were scratched and or dented
17. Blockbuster focuses on highlighting how and why they are better than Netflix. A duck doesn’t have to say it’s a duck to be seen as a duck.
16. Blockbuster promotes Netflix in their commercials in attempts to persuade viewers that they truly have more to offer, nothing like free advertising
15. Blockbuster is more expensive than Netflix (cost of plan, cost of late “restocking” fee, & Gas)
14. Blockbuster needs Netflix to survive in the online rental industry. Netflix has and controls the resources and necessities that Blockbuster needs for online
13. Blockbuster was late to the party and caught with their pants down
12. ‘This is blockbuster, you currently owe $495 for the following late movies…’ Charging customers late fees daily for movie rentals not returned on time.
11. Being sued for illegal (original) late fee structure… very sneaky… Blockbuster loses the trust of loyal customers
10. ‘No Late Fees… ever,’ a few months later… ‘You are being charged a restocking fee for the movie being late’
09. Because local is better, and Netflix delivers on time
08. Netflix is just the perfect convenient alternative, and delivers on time
07. Blockbuster Online Support has no real answers that help, instead they read you answers from the frequently asked questions and talk you around in circles in hopes that you will go away.
06. Threatening to cancel your membership means nothing to Blockbuster online
05. Blockbuster can’t make their minds up about what to offer customers, All-Access or By mail?
04. Then, unlimited in-store movie exchanges… Now, limited in-store movie exchanges a month
03. Netflix counters Blockbusters’ in-store exchange and still delivers faster with ‘On demand’ online download option
02. Blockbuster is currently in the process of closing their brick and mortar stores because the cost to debt ratio is killing them.
01. Blockbuster again loses it’s loyal customers, online and in-store to Netflix due to the current plan change set to take place August 31 for current customers.
source Blog Money from The Beef Jerky Blog
